Michelle Kulchinsky – Branch Manager, Springfield, PA
Michelle is an ASA Certified Staffing Professional. With over 16 years in the staffing industry, Michelle has dedicated her career to a work ethic of integrity, relationship building, organization, and great customer service. These traits continue to be cornerstones for supporting her clients staffing needs. As the Branch Manager in Springfield, Delaware County, Michelle strives to build long-term professional relationships with our clients and candidates. Michelle is able to do what she enjoys most – helping her client companies find the right match and helping candidates find the best assignments that ultimately enable them to reach their career goals. Michelle is a graduate of the Society of Professional Women’s Mentoring Program. Michelle is an active member of New Choices and Volunteers her time with the Employer Panels & Mock interviewing. Michelle is an avid dog lover and has recently rescued a dog named “Luna”.
Contact Michelle Kulchinsky
Carol Hatton-Holmes – Branch Manager, Malvern, PA
Carol is the Branch Manager of our Malvern, PA office. Prior to joining Monarch Staffing in 2016, she had her own business Gener8tional Connections that assisted individuals and organizations on all things generational, including reversal of employee turn-over and succession planning. Prior to having her won business she held various positions with IBM, SunGard, GTE and Sprint in national account management, human resources and technical service. She has her B.S in Education from Penn State University and has done post graduate work at Villanova University. Carol has her certification in Business Continuity Planning from the Disaster Recovery Institute. Volunteer work is important to Carol. She has served on the Advisory Board for the Professional Women’s Business Network, is a member of the Workshop Committee at Wings for Success and teaches through the National Association of Women Business Owners at the Young Entrepreneurs Academy.
Jennifer Fransen –Branch Manager, Blue Bell, PA
A native from California, Jen joined the Monarch Team in October 2015 and worked in higher education 10 years prior to becoming a bilingual recruiter. Her passion to helping others attain their career goals and providing Monarch’s clients with top quality candidates is at the core of her daily work ethic. Jen constantly strives to provide excellent customer service and is dedicated to helping the Montgomery and Philadelphia branches continuously grow. Her positive attitude and ability to relate to candidates and clients makes her successful in attaining placements. Outside of work, Jen enjoys kickboxing, spending time with her family & sharing her Colombian culture with others.
Contact Jennifer Fransen
Lisa Verzella – Account Executive, Springfield, PA
Lisa joined Monarch Staffing in 2008 in Delaware County as our Local Account Executive. Lisa is a seasoned professional with a real understanding of client & candidate needs. Her pleasant demeanor, ability to adapt to changing environments and sincere interest in people and their needs, help to make Lisa a very approachable and effective leader. We are pleased to support Lisa in her new role at the President of the Delaware County HR Association 2017 year. Lisa, sits on the board of Joseph’s People, aids in community outreach putting people to work programming with them and Goodwill Industries. Lisa is a board member of the Delaware County Chamber of Commerce. Lisa has a great love of music, yoga and time with friends and family. “Music is my salvation” says Lisa and she hopes to see everyone at a concert at some time, some where! Rock on!
Theresa Rawa – Account Executive, Springfield, PA
Theresa has an extensive, 30-year business background, 20 of which has been in Sales. She is devoted to her client base and will work with them to find the best solution possible for their needs. Her customer service acumen and attention to detail results in a win-win for both the Client and Monarch. She is an active member of the community with her volunteer activities.
Karen Chiappetta – Account Executive, Malvern, PA
Karen has a vast knowledge of sales, marketing, recruiting, training, public speaking, and customer service expertise. From her prior independent contractor sales experience she ranked top 2% of her company. Eager for a career change she found her home with Monarch Staffing. As a recruiter she has enjoyed assisting candidates in their job search, making the client / candidate match and as experiencing the inner operations of branch staffing and recruiting. Now as an Account Executive, she’s proud to represent Monarch with our business clients, learning about their business and how Monarch can help as a staffing and training resource for them. Her goal is ensuring a high quality experience for executives while building trust and long term relationships. Karen truly enjoys creating a win/win for all involved!
Contact Karen Chiappetta
Nicholas (Nick) Pacitti – Recruiter, Springfield, PA
Nick, is a local of Springfield Delaware County, he started his journey with Monarch as one of our candidates back in 2010 and joined Monarch Staffing’s internal recruitment team in September 2014. Nick brings a top notch level of client services, recruiting, sales and team leadership to Monarch. His internet savvy, work ethic, creativity, and down to earth approach with candidates and clients have landed him many successful placements. Nick is an extremely hard working and caring individual who will always go above and beyond for current and future clients. Nick is involved with New Choices at DCCC where he aids in community outreach by participating in the Employer Panel programming and Mock Interviewing. Nick is an ASA Certified Staffing Professional and an awesome musician as well. PS. You might be able to get a sneak peek at Nick in one of Monarch Staffing’s earlier video interviews.
Arielle Owens – Recruiter, Springfield, PA
A proud graduate from Clemson University and classically trained as an engineer, Arielle is our newest recruiter in the Springfield Office. Arielle came to Monarch as a candidate looking for a career change in Human Resources and in February 2016 she joined the Monarch Staffing team to broaden her experience and explore a new career path. Arielle loves getting to know the candidates so she can make the best match for them and our clients! Her follow up skills are second to none. Arielle continues to place outstanding candidates in a timely manner and exceed client expectations. Arielle volunteers her free time at The Center for Literacy, a program that helps adult learners achieve literacy. Arielle has more pets than anyone else in the office including Diesel, her handsome dachshund.
Contact Arielle Owens
Diane Lynch – Recruiter, Malvern, PA
Diane comes to Monarch Staffing after eight years as an Admissions Representative for Delaware County vocational training schools. She is happy to once again use her broad skills in interviewing and assessing qualified candidates to place them into solid positions matching their backgrounds and skill sets. She feels there is nothing better than getting someone not just a job, but a career! In her down time, Diane pursues her love of ballroom dancing throughout the tri-state area.
Laura Kasper, President/CEO CSP CIR
Excellent Customer Service is about delivering a positive memorable experience time and time again. Laura Kasper, President & CEO of Monarch Staffing has been doing just that in the local staffing market for years. She is a life-long resident of Delaware County and an alumna of Delaware County Community College, and of West Chester University where is majored in Business Administration with a concentration in Marketing and Management. While in College she landed an Internship with a local Telemarketing company & which lead to a Regional Telemarketing Manager position. This was her formal start in recruiting, sales and running a decentralized operation. There was validation for her outgoing personality and genuine interest in helping others and thus began her success record in recruiting and sales.
During the later part of 1990’s she saw there was much consolidation in the staffing business and the local market was not being serviced well. As a former Vice President of a regional staffing firm she gained valuable insights that propelled her to start Monarch Staffing in 2001.
Her passion is, employee development, networking and matching employers with job seekers.
Monarch was named the Small Business of the Year 2012 by the Delaware County Chamber of Commerce, and in 2012, Laura was named the Distinguished Alumni of DCCC where she had the privilege of giving the Keynote at the DCCC Commencement. In 2013, she received the Spirit of Excellence award from the Friends of the Delaware County Women’s Commission, recognizing Women Entrepreneurs for their leadership and community service. Recently, Laura was named as one of Smart CEO’s Brava award winners, recognizing successful women entrepreneurs.
Monarch Staffing ranks number 14th in the largest women-owned business in the area by the Philadelphia Business Journal and Monarch has been recognized as the Best of Staffing for both the Candidate and Client experience. Less than 1% of the staffing firms in the US achieve this award.
In her free time, Mrs. Kasper volunteers at local job centers, schools and community organizations giving resume writing and interviewing workshops. She is a member of the National Association of Women Business Owners, board member for Foundation board of Delaware County Community College, New Choices, Hire One Chester County Volunteer and a newly appointment Board member of the Workforce Investment Board of Delaware County. She also is a charter member of the Delaware County Human Resources Association and a board member of the Chester County HR Association.
Contact Laura Kasper