Training & Professional Development


Businesses are faced with the difficult challenge of keeping competitive edge. Our training team has over 20 years of combined training, coaching, mentoring and motivating employees for peak performance. Your employees are key to your organization’s success. We are committed to providing your company with the highest quality training experience.

Monarch offers professional development training in six primary areas:

  • Supervisory & Leadership (Performance & Change Management)
  • Compliance Training (Diversity & Harassment)
  • Communication & Customer Service (Disc & Myers Briggs)
  • Performance Coaching & Management
  • Business Image, Etiquette ( Diplomacy & Networking Essentials)
  • Interviewing Skills for Hiring Managers

Customizing our sessions to meet your needs is what makes the difference!

1-2 Hour, 4 Hour, Or Full Day Sessions

  • Managing Change
  • Conquering Conflict
  • Supervisory Training
  • Myers Briggs Type Indicator
  • Better Listening Skills
  • Dress For Success
  • Preventing Sexual Harassment
  • Interviewing Skills For Hiring Manager

  • Disc Profiling
  • Terrific Teams
  • Speaking For Success
  • Leadership Development
  • Performance Management
  • Business Writing That Works
  • Effective Telephone Techniques
  • Communication Skills For The Workplace

Trainer Bios

Carol Hatton-Holmes, CFCP and Victoria Goodrich, MLC: Gener8tional Connections, LLC
Expertise and Services: For the first time in history there can be up to five generations currently in the work force. This has created a shift in the corporate culture in companies of all sizes. The current challenge for companies is how to attract, retain, engage and harness the power of a diverse group of employees who bring different strengths and perspectives to their jobs. Our Generational Values and Diversity program, along with a new and innovative DISC profile that “sticks” helps organizations create cohesive and effective work environments. We also provide workshops in Stress Management, Organizational Systems, Personal Branding and LinkedIn. We turn generational differences into organizational assets.

Dana Riker Jackson: ROI -Riker Opportunity Institute
Expertise and Services: Riker Opportunity Institute, Inc. is the solution to employee engagement and talent development. ROI’s transformational programming, assessments, and tools equip organizations to: create engaging workplaces with high levels of trust and passionate employees, adapt quickly to change, make innovation everyone’s job, and increase value to the customer. As an authorized partner of Integro Leadership Institute and Wiley Everything DiSC® Workplace Learning Solutions; ROI is armed with proven methods and practices that achieve business results. ROI is also certified to deliver the Five Behaviors of a Cohesive Team™ Program based on Patrick Lencioni’s bestseller, “The Five Dysfunctions of a Team.” This program creates high performing teams, giving you the competitive edge in the marketplace.

Contact Laura Kasper for more information regarding your training needs at: